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Your survey data will be saved automatically as a backup. You can re-upload the surveys In the event that the upload has not been completed successfully.

  1. Tap the side panel button top left of the dashboard to go to side panel.

  2. Tap (blue star) [Back Up Data]

Back Up Data Menu

Caution: Back up Data will be stored for 7 days, and it will be automatically removed from your local data. Expiration starts on the date of upload.

Note: If you are uploading multiple surveys within one building, each survey will be listed separately.

3. You will see the list of surveys that have been uploaded or Failed.

4. Tap (blue star) [Delete button] to delete Saved Data before the expiration date.

5. Tap (blue star) [Reupload button] to reupload the survey.

Uploading Survey Back Up Data

7. When you tap (blue star) [Reupload button], it will turn into (blue star) [Uploading status icon], and you’ll see Progress Bar below the list.

Back Up Data Upload is Finished

8. When the upload has been completed the icon will turn into (blue star) [Uploaded status icon]. Also, you will see the notification message.

Make Sure to check your Back Up Data is Successfully Uploaded.

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